Restore your computer when Windows cannot start normally using System Restore. Shut down the computer. If it will not shut down, press and hold the
Power button until the computer shuts off. After a few seconds, turn the computer back on, and then press the F11 key repeatedly to open the Advanced Startup Options menu. If prompted, choose your Language, and keyboard layout. Select Troubleshoot, Advanced options, and then System Restore. Choose an account and if prompted, enter the account password. Select Continue to open System Restore. Select Next, and then choose a restore point from a time when Windows started normally. To view all available restore points, select
the check box next to Show more restore points, and then make a selection from the list. Any programs that were added since the last restore point will be deleted and any that were removed will be restored. To view the programs and drivers affected, select Scan for affected programs. Take note of any programs that you might want to reinstall or uninstall after the recovery completes, and then select Close. Select Next, confirm the restore point, and
then select Finish. Since System Restore cannot be interrupted, do not proceed without having enough time to perform the restoration. If you are restoring an HP notebook, plug
in the power cord directly in the computer. Select Yes in the prompt to initiate the restoration process. Follow any prompts to finalize the restore
and return to Windows.