Avoid Hearing Aid Scams – Where to Buy Hearing Aids Online – HearGift Online Hearing Aids

Avoid Hearing Aid Scams – Where to Buy Hearing Aids Online – HearGift Online Hearing Aids


Hi, this is Sandra I am one of the here gift owners and today I will teach you how to avoid online hearing aid scams I will teach you and show you a few clear pointers that will give away any Scammer online whether it will be for a hearing aid product or any other product for that matter Before we jump into anything I want to point out that there are different types of scams online and I want to put them into two groups for this Particular video. The first one is a scamming company. What does that mean? A scamming company is a company that displays either products or services online takes payments But then doesn’t deliver anything or delivers a subpar service or product This company may be a quote-unquote legit company but they just don’t deliver what you had expected to receive in return for your payment the Other type of scammer would be a company that pretends to be a different company that company is not a legitimate brand of the company they portray to be and they pretend to sell something that they don’t manufacture or produce and that makes them scammer because they would sell a counterfeit product or they may not even sell a product at all as The owner of an online hearing aid store I’m so happy that I can provide people all over the world with the opportunity to purchase hearing aids and change their hearing loss story From just a click of a mouse unfortunately, I know that there are a lot of companies out there that like to take advantage of people and I have to take a little bit of extra due diligence when I set up my website and my Advertisements so I can reassure my customers that we are an honest business delivering a product Like we have promised in a time frame that we have promised and are there for our customers even after the purchase? So for today’s video I will give you here gifts website as an example of a good website I will not can point any bad websites because after I’m done with this video You will be able to spot any scammer online without seeing any better samples So why don’t we jump into the good examples and look at here. It gives the website If you’re like most people You’re probably just hanging out on your social media profile or just browsing the Internet and from time to time You might see an advertisement for a product that really fits something you’ve been looking to buy in this case It could be a hearing aid so you end up clicking on that advertisement and you go on that company’s website Now it’s time to see if that company is a truthful honest company or a scammer So let’s talk about the quick giveaways that you can spot right away when you go on a company’s website so the first thing you would want to look at it would be that companies contact information an online company does not usually have a storefront which means they will go above and beyond to offer you the support you need in The customer service apartment an online company would usually have an email address sometimes that always they might have even a phone number and a lot of times they would have a website chat form whether that would be a live chat form or offline chat form The second thing you can look at out of first glance is the SSL certificate So that would be the security Certificate that a company would have installed on their website to ensure you that your information is safe and secure with them How do you find that if you go to here gifts website and you hover over this padlock and click on it? Actually, not just hover You will see that your connection is secure. So what does that mean? It means that we take extra precaution to make sure that nobody can access your information That means your credit card information your phone number your name your email address or your physical address The other very important piece of information you want to look at when you’re searching for? An online brand is the about Us page in this case for your gift We have our about Us at the bottom. It is not written in small letters. It is not hidden Once you scroll to the bottom of our homepage, you can see the about Us page so let’s click on that a Quick giveaway to see if a company is Honest or a skimmer is the content they have on the about Us page If a company has displayed a stock photo meaning a photo that someone can take from a website where photographers submit anyone can take type of photos for free use or I guess at a price usually That may be a red flag. It doesn’t always mean that company is untruthful There’s definitely a lot of vulnerability that comes with putting yourself online However, you can gauge the truthfulness of a company based on the information they have on their about Us page So if they have a story they ramble on and on and on about and they are super vague in their either Process or their story or about their founders and they also don’t have photos or videos of their founders All those things added together might make a bigger red flag that you may want to consider Then each of those parts individually So a company that may not have a founders photo for instance or a video of the founder on their website Like well like we do is not necessarily an untruthful company. It just means that they don’t want to put their face out there Certainly, not everybody. Does that here gif does that and That’s okay it doesn’t make them a bad company However, I’m just going to sell Felicia say wouldn’t you rather? You know deal with the company that does want to be vulnerable and put their founders on their front page rather than a company that doesn’t So to that point if you go to here gifts about Us page loud and proud bigger than my screen is our founder our founder sharing his story how he started here gab how he struggled with hearing loss throughout his childhood his Adolescence and his adulthood and why determined him to open up your gift and help people change their hearing story We also have that information in writing So you can see here all the information that you need about here gift is on the about us page along with the about us page We also have a return policy of privacy policy and Terms of Service as well as frequently asked questions The next thing you want to look at when you’re determining if a company is a scammer or a truthful is their actual product page So why don’t we scroll over to here gifts product pages and see what’s on there? So the things that you want to look for when you’re looking at a product page are first of all the quality of the photos So when it comes to product photos a company, especially like us that claims to have, you know served thousands and thousands of people You want to see that that company has really high-quality photos So we have a photographer that are specialized in product photography that we use to take our product photos We also have our own models so your gift will have photo sessions for each product that launches with high quality photos that properly showcase the products each components of it different angles different users We have the products in the case And Then we have the accessories that come with the products if you go on a hearing aid company’s website and you go to the product page and you notice that the main photos are photos that are low quality They may be cropped. Maybe they are using some Customer photos, but they’re just, you know, unprofessional There should be a little bit of a red flag a company that sells hearing aids and a company that claims To have sold a lot of hearing aids should have a big budget or a good enough budget to hire photographer to take proper photos for their products The other thing you want to look at when it comes to a product page is the actual information on the product so what you want to see with that is is there a lot of about the product that is displayed clearly is the company talking about products specs is a company addressing any Questions that you may have. So let’s see what here gift has on their website If you scroll down on the here gifts product page right under the product photos you’ll see multiple tabs with multiple types of information that we have grouped together So first of all, we have the actual description of the product. We talked about the purpose of this product. So our product is really geared towards individuals that have hearing loss that maybe have Difficulty hearing the TV maybe they’re unable to understand people We talked a little bit about tinnitus and any other issues that our customers might have that could use the v6 Hearing aid from here yet if You scroll down we talked about the product specs so each here You have two v6 hearing device is a hundred percent digital is very discreet and you can see a long list of information About our product. We also talk about what the hearing aid comes with we talked about the carrying case the batteries and Everything else that you need? Scrolling back up. We also have frequently asked questions We also have shipping information and we also have a product comparison chart we sell multiple products and we don’t expect our customers to know right away, which Products to purchase for that purpose. We have created our own Product comparison chart which by the way, I have seen stolen on different hearing aid websites, but you know what? That’s okay This is what our founder actually a rather founder has developed he’s a coder so he made this beautiful product comparison chart and it really lays out every single product that we have the comparison and the differences and Every piece of information that you need to make the right purchasing decision The other thing that you want to look at which I believe is super duper in CRO Important is product Reviews, so whether that would be email reviews Facebook reviews video reviews written reviews it does not matter but a company that is I Was saying not very new that has been selling products for a while Should have a good amount of testimonials on their website and all their social pages and we’ll talk a little bit later about that. Um Should have a really good I guess bin of reviews to show other people what others think about their products about their services about the overall experience if you look at here gifts product page And we’re still on the v6 product page if we scroll past the main information section we have a lot of Testimonials, so we have a bunch of those here and We also we also have some photos from our customers to show how the product looks in the year and we also have information or Testimonials that have been submitted from customers on our website now Your gift uses an app that verifies customer. So what does that mean? We only take reviews or only display reviews on our website That come from customers that have proven that they have purchased from us, right? So this app matches the email address that has been used to purchase a product? With the email address that has been used to leave a review in the case that someone orders to the phone Let’s say and or even if they order online But they don’t provide us with an email address that app would ask them for some verification information. So I think that is the The phone number or something across up with something along those lines so here on the b6 We have 54 reviews on the website. We also have more reviews on on YouTube and on our social media particularly on Facebook here We have five-star reviews four-star reviews 3 star reviews no.2 star 1 star reviews for this product We might have some for the other products. I’m not sure to be honest. I don’t drink them every day So we have all of those here You also have the frequently asked questions again because I know we know that you have a lot of questions you want to ask us so that’s not a problem and Then we have something amazing, but I think it’s amazing. That is me by the way on the right side So we have an audiologist partner that we have been collaborating to produce a really high quality content to keep Educating you and helping you whether that is in the purchasing journey or the post purchasing journey We want to make sure that once you purchase a product you are well taken care of and you have the information that you need to keep using the product and be happy with your product and not leave your hearing aid collecting dust on the bathroom vanity like Many people have done with a lot of other hearing aids because they didn’t know how to use them properly And of course prior to that we want to make sure that you’re making a very good well educated purchasing decisions so Natalie Barnes She is an audiologist from South Africa and she has been collaborating with us to create content Designed to help you better user hearing aids and navigate your hearing loss and hearing journey, and we have a video Where I interview Natalie about different topics on hearing loss displayed on our product pages Let’s move on to social sites So not every company will have all social media profiles that can be out there and that is completely fine But I will tell you this a company that sells online will have at least one Main social media profile where customers can either contact them purchase from them Review them interact with them and usually that will be Facebook. It’s not always the case for all companies, but usually that will be Facebook I have changed my browser here and I have signed in with my friends Facebook account because if I sign in with my own the here gift page will now look the same as it Would from a customer’s perspective because I’m an admin. So what I did here is I Search for here gift in the search bar on Facebook So when you are, you know you go on a company’s what sigh you are seeing all these good things But you may want to take an extra step of precaution. I will say go to Facebook and research that company online so what you want to do is put in the name of the company and either go to all or To the pages and find that company on Facebook. So in this case we have here give the first I So in this case, we have here gives official page coming up first when you search for here gift on Facebook Which should make sense and let’s click on it There are a couple things you want to look for when you access a company’s Facebook page So the first one would be the communication that company has with you So as soon as I clicked on here gift if you saw the here gift get started Let’s check box came up So what does that mean is that we have an automated messaging system for when we are not available to respond to you in person Unfortunately, we can be available 24/7 that might change in the future. But for now we are usually available Monday to Sunday Eastern Standard Time hours until 9:00 p.m So that covers a wide range of time zones across the world not every company However will have an automated bot that responds to them and takes their, you know concern right away, which is fine but what you want to see is that company having a Send message feature if you’re looking to shop with a company that sells online and they don’t have the send message box That is a huge red flag in my opinion a company that sells online should be available to respond to you online So that’ll be the first thing that I’m looking at Now if you do contact the company on Facebook Let’s say and they don’t respond within 24 hours. And this is same with email too. That is also a huge red flag There’s absolutely zero Reason in most cases why a company will not respond to you within 24 hours. Of course, there are extenuating Circumstances and it can happen especially during the holidays or maybe their short staff but if you have try to contact a particular company numerous times two or three times even They don’t respond within 24 hours. I would take that as a huge red flag as well the other super important thing in in my opinion this is the most important thing that’s on a company’s Facebook page is the reviews the first thing they want to look at is our Reviews enabled or disabled if a company disables reviews, I would take that as a huge red flag So let me put it from the perspective of a business owner. I sell an amazing product I change people’s hearing stories and I change lives Why would I not have a reviews tab where my customers? Talk about their experience with my product about their experience with my customer service team Publicly online. I want people to talk about it. So if a company Purposely disables reviews on their social media profiles. I will say the company’s either untruthful They’re not selling a good product or they have a lot of bad reviews and they chose not to enable them So let’s head over to our reviews tab What you want to look for is the stars you can see here gift has 4.8 stars It will be super realistic to have 5 stars No company really has 5 stars very very rarely Maybe if they’re starting out and they have like five or three reviews or anything like that and they’re all friends and family But we have a hundred sixty-five people that have reviewed here gift the good the bad and the ugly and they’re all displayed here We have the most helpful tab and the most recent tab What you want to look for is are the reviews from real people Sure companies may be able to pay let’s say 3 5 10 people and write reviews But don’t worry if a company does that Facebook will flag them a Company that is honest and truthful Will not be for reviews will not skim reviews will not do anything fishy or tricky because they cannot afford to lose their social media pages So what you want to look at is how many reviews that company has are the reviews from real people now? I’m not saying you have to click on everybody’s profile and see if there are real people or not because that would take a lot of time and it’s a little bit creepy – or maybe not creepy but Maybe just not nice, but what you want to see is You know do people have different types of names different types of profile. Do they have their faces in their profile picture? So they have real profile pictures if you’re worried that a company may have fake reviews usually what those reviews will look like are maybe not a very Meaty, so they may not have a good description. They would have something like good company good service or even just the stars a company that You know puts fake reviews on are usually from fake profiles and those fake profiles will have stock photos Those fake profiles will have maybe no people on the photos and you can kind of gauge right away if those Reviews are fake or not. So a company like your gift will have real photos in real people that are reviewing their Their Real photos and real people that are reviewing their products So if you scroll through them You can see that there are a lot a lot of reviews that are populating here and the reviews are very different They vary most of them are great for here a gift. Of course I wouldn’t expect anything else because you know, I believe in what we sell some people even put photos on their reviews, which is amazing and they Talk more or less about the same thing So if you scroll through here gets reviews, you will see that pretty much everybody talks about the amazing customer service experience They had so that is very consistent and also they talk about the product – so With the reviews, I would say look for reviews. Do they look real or not? Does the company have reviews enabled and do the reviews look like they come from real people if they do then that’s amazing it means that a company is very Honest, I’m back to the here gift website. This is our official website and I want to talk about now very quickly about This scenario where you think a company is good and legitimate but you may think that the website you’re on is a fake one, so Before I start that I want to put it out there that here give does not sell on any Website, so if you see any here give products displayed or sold anywhere else Please please let us know because we take those things very very seriously and our legal department Are well equipped to deal with those and take them down? So if you think that you have landed on a fake page of a company that pretends to be another company How can you tell that would be the scenario me? The first thing I would say is look at all the pointers that I’ve talked about the website So do they have the email address? So they have the phone number do they have the chat support there? Let’s say here gived it ran a promotion. That is not on the official here gift website We will still have the same information. We will still have support out here. Give calm. We still have our phone number we’ll still have a way for you to get in touch with us a Company that pretends to be another company would not have that information. Why because if that company is a scammer, they will not publicly say Email supported here give calm for more information because they’ll give them away right away Many many times when we receive inquiries from people that have not purchased with us yet They will include a link so they would include that link to that fake company so they would not display the information So what I would do is I will take that page and I would compare it to the company’s home page on the official website and honestly if in doubt go to the company’s official website and try to order from there if you see a special offer on a Different website I would contact the company and say hey listen here. Yeah. I see that on this special page You have a special promotion AHA’s. I don’t know 15% off. What is up with that? An honest company will honor that offer even if they don’t have that offer on Their website so a possible scenario would be an affiliate. So let’s say Here gived collaborates with one audiology center somewhere in I don’t know Washington, right and that audiology Center only Offers here gift products are at a 50% discount and you don’t want to opt to order from that auto Audiology centers website you want to order from here? It gives website here gift will never say no to you. Believe me on this There’s no way that we would ever say no to an offer that you have seen online and most Companies will honor any offer that you see about their company online as long as it’s a legitimate offer other little things you want to look for is the domain and The email address and the phone number So the domain just to give you a little bit of a better understanding We own the domain here gift com So in case that let’s say you here give to would run a promotion on a separate page Let’s say we do a promotion for holidays, and we just have one page with one product That’s very common for companies actually, so it’s not a huge red flag But we will still have here gift com on that page. But after the slash you would have something like let’s say promo right now if you see a page that has something like their here give calm That would be a good indication that that website is a scam Why because we own the domain here gif calm There will be absolutely zero reason for here gift us Adhere gift to buy spend money spend time on setting up a new domain, which would be their here Give calm to sell our products. It makes absolutely no sense buying a new domain the here give calm would mean we would have to Set it up with the security certificates and so on. So it makes absolutely zero sense so you don’t want to go on a page that says the whatever or I whatever or Special dot whatever that is That is a huge red flag than that website is a scam Also play close attention to the email address and a phone number a lot of scammers Sometimes they change maybe one letter or one number and it make it seem at a first glance that it is the legitimate Email address but in reality it may be like SS support or support with TT and here Capcom or anything like that or I hear gift to TT TT calm So P support close attention and what I would say is just match the information that you have on our company’s website with the information That you have on this quote-unquote special ih website and I just want to point out again that If a company sells their products on a different web page, it does not automatically make them a scammer So a lot of companies run promotions with bloggers influencers Partnerships, so it’s super possible that you can find products from the company So you want to shop for on other websites? All I’m saying is if you want to see if those promotions and offers are legitimate You want to look for the information that is displayed on that website and an honest truthful good company will have the same information displayed Wherever they sell online So here gift even if we do run promotions with other let’s say bloggers or partners or whatever. We will have same email address We’ll have the same phone number We’ll have the same logo because that information Belongs to us and because we are obsessed with making sure that you are Feeling safe and secure in your purchase with our company. We want to communicate with you We want to show up to you want to show our reviews to you. So there’s no reason. There’s no reason to hide anything So overall to determine if a company is a scam or not What you want to do is determine if they’re responsive, you know, are they responding to your emails? Are they picking up? the phone are they providing good information are There reviews on their social profiles and their websites Are they interacting with people online if someone leaves a comment on their website or on their social profiles? are they responding to them all these things are red flags and just because the company doesn’t have One or two of those elements doesn’t automatically make them a scammer But if a lot of those things are put in place that kind of makes them a little bit of you know a huge red Flag company and you might want to think you may want to think twice before you purchase from them now again Again, selfishly speaking. I’m here gif We are super obsessed with making sure they’re super comfortable with their purchase that you’re very well taken care of after the purchase So we want to put out all the information that we can we put out those, you know, those live sessions of interviews those audiologists information and content pieces those testimonials from our customers so Just because you know other companies are not doing what we’re doing It doesn’t mean that they’re skimmers. But at the same time, like I said, selfish is speaking Would you not rather want to deal with the company that takes that extra effort to make sure that you’re well taken care of That’s just my two cents. Thank you so much for watching this video. Again. My name is Sandra I am the co-founder of here gift and I’m looking forward to any questions or comments you may have


Leave a Reply

Your email address will not be published. Required fields are marked *